Last Updated: [3/9/2025]

At Countdown Studio, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the limited circumstances where we may share it. By using our website, you agree to this policy.

1. Information We Collect

We collect two types of information:

a) Information you provide directly

• When you purchase a product, you provide details like your name, email address, and payment information (processed securely by Stripe).

• When you contact us (e.g., via email), we collect the information you choose to share.

b) Information collected automatically

• Basic technical details such as your IP address, browser type, and device information (to help us keep the site secure and improve performance).

• Standard cookies to make the site work properly.

2. How We Use Your Information

• Deliver your digital timers and other products.

• Process your payments securely through Stripe.

• Provide customer support.

• Improve our website and user experience.

• Send occasional updates or offers (only if you’ve opted in).

3. Payment Processing with Stripe

We never store your full payment details. Payments are processed through Stripe, a secure, PCI-compliant payment processor. Stripe may collect and process personal data according to their Privacy Policy.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We only share your information in limited cases:

• With trusted service providers (e.g., Stripe) to complete transactions.

• If required by law or to protect our legal rights.

5. Data Retention

• We keep your order information for tax and accounting purposes.

• If you’d like your personal data deleted, you can contact us (except where we’re legally required to keep records).

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.

• Request corrections or deletion of your data.

• Opt out of marketing emails at any time.

To exercise these rights, just reach out to us.

7. Cookies

We use cookies to:

• Keep the site running smoothly.

• Remember your preferences.

• Track anonymous usage data to improve our service.

You can disable cookies in your browser settings, but some features of the site may not work correctly.

8. Security

We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure. Payments are handled only through Stripe’s secure platform.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
📧 [hello@10minutetimer.cc]