Refund Policy
Last Updated: [3/9/2025]
At Countdown Studio, our timers are delivered as digital downloads. Because of this, all sales are final and we do not offer refunds.
No Refunds
Once you complete your purchase, you immediately gain access to your files.
We cannot provide refunds, exchanges, or cancellations for digital products.
Defective or Broken Files
We want you to be fully satisfied with your purchase. If a file is corrupted or will not play, please contact us within 7 days of purchase. We will:
Replace the defective timer(s) with a working version, or
Provide an alternative download link.
Need Help?
If you experience any issues with your order, please reach out to us: 📧 [hello@10minutetimer.cc]