Refund Policy

Last Updated: [3/9/2025]

At Countdown Studio, our timers are delivered as digital downloads. Because of this, all sales are final and we do not offer refunds.

No Refunds

  • Once you complete your purchase, you immediately gain access to your files.

  • We cannot provide refunds, exchanges, or cancellations for digital products.

Defective or Broken Files

We want you to be fully satisfied with your purchase. If a file is corrupted or will not play, please contact us within 7 days of purchase. We will:

  • Replace the defective timer(s) with a working version, or

  • Provide an alternative download link.

Need Help?

If you experience any issues with your order, please reach out to us: 📧 [hello@10minutetimer.cc]